Last updated: August 17th, 2026

Welcome to ORRO Light. These Terms of Service (“Terms”) govern your access to and use of orrolight.com (the “Site”) and your purchase or use of products and services offered through the Site.

The Site is operated by DVJB LLC, doing business as ORRO Light (“ORRO,” “we,” “us,” or “our”).

By accessing the Site, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree to these Terms, please do not use the Site.

1. Online Store Terms

You must be legally capable of entering into a binding agreement in your jurisdiction to make a purchase through the Site.

You may not use our products, Site, or services for any unlawful or unauthorized purpose or in violation of any applicable laws or regulations.

You are responsible for ensuring that the information you provide when placing an order is accurate, current, and complete.

2. Products and Product Information

We make reasonable efforts to display and describe ORRO products accurately. Product appearance, color, dimensions, packaging, specifications, included accessories, and other details may vary slightly from images or descriptions shown on the Site.

We may modify or discontinue products, features, packaging, specifications, or services at any time, subject to applicable law.

Product images are provided for illustrative purposes and may appear differently depending on lighting conditions, screen settings, photography, or production variations.

ORRO products should be used only as intended and in accordance with all instructions, warnings, and safety information included with the product.

3. Orders and Acceptance

Submitting an order does not necessarily mean that we have accepted it.

We reserve the right, where permitted by law, to refuse, limit, or cancel an order for reasons including:

• Product unavailability

• Suspected fraud or unauthorized activity

• Errors in pricing or product information

• Payment issues

• Shipping restrictions

• Orders that appear intended for unauthorized resale

If we cancel an order after payment has been collected, we will issue any applicable refund to the original payment method.

4. Pricing and Payment

Prices displayed on the Site are shown in the currency indicated at checkout and may change without notice.

Applicable taxes, shipping charges, duties, or other fees may be added during checkout where required.

We attempt to ensure pricing and product information is accurate, but errors may occasionally occur. If we discover an error affecting your order, we may contact you for instructions or cancel the affected order and issue an applicable refund.

Payment processing may be provided by third-party payment providers. Your use of those payment services may also be subject to their applicable terms.

5. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by carriers, weather, holidays, customs processing, address errors, supply constraints, or other circumstances outside our reasonable control.

Additional information about shipping is available in our Shipping Policy, which forms part of these Terms where applicable.

6. Returns and Refunds

Returns, exchanges, refunds, and related eligibility requirements are governed by our Return Policy.

Please review the Return Policy before making a purchase.

Nothing in these Terms is intended to limit rights that cannot legally be limited under applicable consumer-protection laws.

7. Product Use

ORRO products are intended for indoor household use as described in the applicable product documentation.

You agree to follow all instructions, warnings, installation directions, maintenance requirements, and other information provided with the product.

Do not modify, disassemble, misuse, improperly install, or use an ORRO product for a purpose for which it was not designed.

Product performance may vary depending on environmental conditions, placement, insect populations, surrounding light sources, maintenance, cartridge condition, and other factors.

Unless expressly stated otherwise, descriptions of product features are not guarantees of a particular outcome in every environment.

8. Accuracy of Information

We aim to provide accurate and current information on the Site, but information may occasionally contain typographical errors, inaccuracies, omissions, or outdated material.

We may correct errors, update information, or make changes to the Site at any time.

Information presented on the Site is provided for general informational purposes and should not be relied upon as the sole basis for decisions requiring specialized professional advice.

9. Intellectual Property

The Site and its content, including the ORRO name, logos, wordmarks, product designs, graphics, photographs, videos, text, packaging, page layouts, illustrations, and other materials, are owned by or licensed to DVJB LLC and are protected by applicable intellectual-property laws.

You may access and use the Site for your personal, non-commercial use.

Unless we provide written permission, you may not reproduce, modify, distribute, sell, license, publish, commercially exploit, or create derivative works from Site content.

Approved media assets made available through our Press & Media resources may be used subject to any usage guidelines accompanying those materials.

10. Reviews, Feedback, and Submissions

If you voluntarily provide reviews, suggestions, ideas, feedback, photographs, testimonials, or other submissions to us, you represent that you have the right to provide that material and that it does not violate the rights of another person.

We may use feedback about our products and services to improve our business and offerings.

Any public use of customer-submitted content will be handled subject to applicable permissions and law.

11. Prohibited Uses

You may not use the Site:

• For unlawful or fraudulent purposes

• To violate the rights of another person or entity

• To transmit malicious code or interfere with Site security

• To attempt unauthorized access to the Site or related systems

• To scrape, harvest, or collect Site content through unauthorized automated means

• To impersonate another person or provide false information

• To interfere with another person’s use of the Site

• To use ORRO intellectual property without authorization

We may restrict or terminate access to the Site for violations of these Terms.

12. Third-Party Services and Links

The Site may contain links to or integrations with third-party websites, services, platforms, payment processors, shipping providers, or other businesses.

We do not control third-party services and are not responsible for their content, availability, practices, or terms.

Your interactions with third parties are governed by the terms and policies of those third parties.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the Site will always be uninterrupted, secure, error-free, or available.

Any warranties relating to ORRO products will be limited to warranties expressly provided with the applicable product or required by law.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

14. Limitation of Liability

To the fullest extent permitted by applicable law, DVJB LLC and its officers, employees, contractors, affiliates, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of the Site or products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Some jurisdictions do not permit certain limitations or exclusions of liability, so portions of this section may not apply to you.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless DVJB LLC and its affiliates, officers, employees, contractors, and agents from claims, damages, liabilities, and expenses arising from your unlawful misuse of the Site, your violation of these Terms, or your infringement of the rights of another person.

16. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

Material changes may be communicated through the Site or other appropriate means where required.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

18. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or of our right to enforce it later.

19. Governing Law

These Terms will be governed by the laws of [State], without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Any dispute-resolution or jurisdiction provisions should be reviewed for compliance with the laws applicable to your business and customers.

20. Contact Us

Questions about these Terms may be directed to:

DVJB LLC / ORRO Light
[Business mailing address]
[City, State ZIP]
[Customer support email]
orrolight.com