Frequently Asked Questions
Can I subscribe to automatic cartridge refills?
Yes — ORRO refill cartridges are available on a recurring subscription, so you never have to remember to reorder. Choose the frequency that works for your home, and adjust or cancel anytime from your account.
Where do you ship?
At launch, ORRO ships within the United States. We're evaluating international shipping as we grow — sign up for our newsletter to hear when that expands.
What's your return policy?
We want you to love ORRO. If something isn't right with your order, contact our support team within 30 days of delivery and we'll make it right — a replacement or a refund.